**General Terms and Conditions (GTC) and Privacy Policy**
**General Terms and Conditions (GTC) for Wellness Yoga Prana**
1. **Introduction**
These General Terms and Conditions (GTC) govern the use of the website *wellness-yogaprana.com* as well as the booking and execution of services by the provider Wellness Yoga Prana (hereinafter referred to as "provider" or "we"). By using our website and booking our services, you agree to these GTC.
2. **Services**
Wellness Yoga Prana offers individually tailored yoga retreats worldwide, yoga classes, children's yoga, breath therapy, sound healing, massages by therapists, and various natural products. Detailed information about the respective offers can be found on the website.
3. **Target Audience**
Our services are aimed at individuals aged 5 to 99 years.
4. **Booking and Payment Terms**
- Bookings for our offers can be made through our website, via email, or by phone.
- Payments can be made by credit card, PayPal, bank transfer, Twint, or in cash.
- When booking through the website, you will receive a confirmation email containing the details of your booking.
5. **Liability and Insurance**
- Customers are responsible for their own travel insurance. The provider assumes no liability for accidents or damages occurring during travel or participation in activities.
6. **Cancellation Policy**
- Cancellation by the customer:
- a) Up to 60 days before the start of the trip: Free cancellation
- b) 30 days before the start of the trip: 50% refund of the trip price
- c) Less than 30 days before the start of the trip or no-show: No refund
- Cancellation for special offers/package trips:
- a) Up to 45 days before the start of the trip: Free cancellation
- b) 30-44 days before the start of the trip: 50% refund of the trip price
- c) Less than 30 days before the start of the trip or no-show: No refund
-d)In the case of other special offers, the cancellation conditions are stated on the retreats at the time of booking.
- Cancellation by the tour operator:
- In the unlikely event of a cancellation by the operator, the entire trip price will be refunded.
7. **Data Protection**
- Your data will be treated confidentially and not shared with third parties.
- We only collect necessary data for the execution of the booking and to improve our services.
- Further information can be found in our privacy policy.
8. **Final Provisions**
- These GTC may be amended by us at any time. Any changes will be announced on our website.
- The law of the country in which the provider is based (Switzerland) applies.
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**Privacy Policy for Wellness Yoga Prana**
1. **Introduction**
The protection of your personal data is very important to us. This privacy policy explains how we handle your data when you visit our website or book services with us.
2. **Data Collection**
We collect personal data when you:
- Make a booking
- Contact us
- Visit our website
The data we collect includes:
- Name
- Email address
- Phone number
- Payment data (for bookings)
- Information about your use of our website
3. **Use of Data**
Your data will be used for the following purposes:
- Processing your bookings
- Communication regarding our services
- Improving the website and our offerings
- Processing payments
4. **Data Sharing**
We do not share your data with third parties, except in the following cases:
- To process payments through payment service providers (e.g., PayPal, credit card companies)
- When legally required or to enforce our rights
5. **Cookies**
Our website uses cookies to enhance the user experience. You can disable the use of cookies in your browser settings.
6. **Storage Duration**
We only retain your personal data as long as necessary to fulfill the above purposes or as legally required.
7. **Data Security**
We take all necessary technical and organizational measures to protect your personal data.
8. **Your Rights**
- You have the right to request information about the stored data.
- You can have your data corrected or deleted.
- You can object to the use of your data at any time.
9. **Contact**
For questions regarding data protection or to exercise your rights, please contact us at:
Email: info@wellness-yogaprana.com
10. **Changes to the Privacy Policy**
This privacy policy may be adjusted as needed. Changes will be published on the website.