These Terms and Conditions (T&C) govern the use of the website wellness-yogaprana.com as well as the booking and delivery of services provided by Wellness Yoga Prana (hereinafter referred to as "the provider" or "we").
By using our website and booking our services, you agree to these Terms and Conditions.
Wellness Yoga Prana offers individually tailored yoga retreats worldwide, yoga classes, yoga therapy, children’s yoga, breathwork, sound bowl healing, massages by therapists, and various natural health products. Detailed descriptions of all offerings can be found on our website.
Our services are intended for individuals aged 5 to 99.
Bookings can be made via our website, email, or by phone.
Payments can be made via PayPal, bank transfer, Twint, or in cash.
When booking via our website, you will receive a confirmation email with the details of your booking.
Clients are responsible for their own travel insurance.
The provider assumes no liability for accidents or damages occurring during travel or while participating in activities.
Cancellations by the client:
a) Up to 60 days before the retreat: Free cancellation and full refund.
b) 30–44 days before the retreat: 50% refund of the retreat price.
c) Less than 30 days before the retreat or in case of no-show: No refund.
Special terms for package deals or last-minute accommodations (e.g., exclusive villas):
In individual cases – particularly with custom villa bookings or special conditions – cancellations may no longer be possible.
If this is explicitly stated before booking, no refund can be claimed in the event of cancellation or no-show.
Cancellations by the provider:
In the unlikely event that a retreat or trip must be canceled by Wellness Yoga Prana, the full retreat fee will be refunded.
Further claims (e.g., for travel expenses already incurred) are excluded.
Your data is treated confidentially and not shared with third parties.
We only collect the data necessary for processing your booking and improving our services.
For more information, please refer to our Privacy Policy.
These Terms and Conditions may be updated at any time. Any changes will be published on our website.
The applicable law is that of the country in which the provider is based (Switzerland).
The protection of your personal data is very important to us. This Privacy Policy explains how we handle your data when you visit our website or use our services.
We collect personal data when you:
make a booking
contact us
visit our website
The data we collect includes:
name
email address
phone number
payment information (for bookings)
information about your use of our website
Your data is used for the following purposes:
processing your bookings
communication regarding our services
improving our website and offerings
processing payments
We do not share your data with third parties, except in the following cases:
to process payments via third-party payment providers (e.g., PayPal, credit card companies)
if legally required or to protect our rights
Our website uses cookies to improve the user experience. You can disable cookies in your browser settings.
We retain your personal data only as long as necessary to fulfill the above purposes or as required by law.
We implement appropriate technical and organizational measures to protect your personal data.
You have the right to:
access your stored data
request correction or deletion
restrict processing
request data portability
object to the use of your data at any time
If you have questions about data protection or would like to exercise your rights, please contact us at:
📧 Email: info@wellness-yogaprana.com
This Privacy Policy may be updated as needed. Any changes will be published on the website.